Privacy Policy
This Privacy Policy explains how Miniorra (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or use our website, miniorra.com (the “Site”), or interact with us through other services associated with the Site (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy. If you disagree with this Privacy Policy, please refrain from using our Services.
Changes to this Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. When we do, we will post the updated Privacy Policy on our Site, update the “Last updated” date, and comply with any legal requirements to notify you.
How We Collect and Use Your Personal Information:
We collect personal information from various sources, which allows us to provide and improve our Services. How we use your information depends on how you interact with us. This may include:
Communication: To respond to your requests and provide customer support.
Service Improvement: To enhance our Services, enforce terms, and protect the Services and our rights.
What Personal Information We Collect:
Information You Provide Directly
You may provide us with the following types of personal information:
Contact Details: Name, address, phone number, and email.
Order Information: Billing and shipping addresses, payment confirmation, and contact details.
Account Information: Username, password, and security questions for account security.
Customer Support: Details you provide in communications with us.
Usage Data:
We collect information about how you use our Site through cookies and similar technologies, such as your IP address, device information, browser type, and interaction with the Site. For more details on our use of cookies, visit Shopify’sCookie Policy.
Information from Third Parties:
We may receive information from third parties, such as vendors who support our Site, payment processors, and analytics providers. These third parties gather information to process payments, deliver orders, and help improve our Services.
How We Use Your Personal Information:
Providing Products and Services : We use your information to process payments, fulfill orders, create and manage your account, and arrange shipping and returns.
Marketing and Advertising : We may use your information to send promotional communications or display advertisements. You can opt out of marketing emails at any time by clicking “unsubscribe” in the email.
Security and Fraud Prevention : Your information helps us detect, investigate, and address fraudulent or malicious activity. You are responsible for keeping your account details secure.
Cookies: We use cookies and similar technologies to improve our Site’s functionality, analyze interactions, and tailor advertising. Most browsers allow you to control cookies through their settings. However, disabling cookies may impact your experience on our Site.
How We Disclose Personal Information:
We may share your information with:
Vendors and Service Providers: To process payments, manage customer support, analyze data, and handle fulfillment and shipping.
Business and Marketing Partners: To provide advertising and services.
Affiliates: Within our corporate group for operational purposes.
Legal Compliance: To comply with legal requirements or in connection with a business transaction, such as a merger.
We do not disclose sensitive personal information without your consent.
User-Generated Content:
Content you post publicly on our Site, such as product reviews, may be accessible to others. We are not responsible for the privacy or security of information you choose to make public.
Third-Party Websites and Links:
Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information on these sites.
Children’s Data:
Our Services are not intended for children, and we do not knowingly collect personal information from children. Parents or guardians can contact us to request the deletion of information provided by their children.
Security and Retention of Your Information:
We use security measures to protect your data, though no method is entirely secure. We retain your information based on the requirements of your account, Services usage, legal obligations, and other factors.
Your Rights:
Depending on your location, you may have the following rights:
Right to Access: Request access to your information.
Right to Delete: Request the deletion of your information.
Right to Correct: Request corrections to inaccurate information.
Right to Portability: Request a copy of your data or transfer it to a third party.
Restriction of Processing: Request to restrict data processing.
Withdrawal of Consent: Withdraw your consent where applicable.
Appeal: Appeal a decision if we decline a request.
To exercise these rights, please contact us using the details below. We may require verification of your identity before responding.
Complaints:
If you have concerns about how we handle your personal information, please contact us. If you are unsatisfied, you may have the right to lodge a complaint with your local data protection authority.
International Users:
Your information may be transferred, stored, and processed outside your country of residence. Transfers are managed through recognized mechanisms to protect your information.
Contact Us:
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@miniorra.com
Thank you for trusting Miniorra with your information.